WE HELP HOTELIERS FROM GROUNDBREAKING TO MATURE ASSETS
Nightingale Hospitality provides strategic services to real estate investors acquiring and developing hospitality assets and independent hotel owners. We specialize in customer service, marketing, sales and revenue management of hotels and resorts in both domestic and international locations. We provide clients with creative strategic business advice required to launch and operate uniquely positioned properties and establish profitable brand concepts.
The nightingale has a long history of being associated with creativity and for being a muse and singer in the night. We at Nightingale Hospitality aim to have your hotels sing among the darkness and to provide an energy and light for years to come.
THE HIGH PERCH
Grow Your Business
HOTEL ASSET MANAGEMENT
A birds call is what separates each from the other and our individual experience together is what separates our team from the competition.
Hotel Flag Relations & Introductions
FEATHER YOUR NEST
Committed to Excellence
The nightingale, a symbol of education and good teaching, is part of our DNA. We offer comprehensive capabilities and deep industry knowledge necessary to train your staff in customer service and establish customized procedures for an efficient operation.
SOP Creation and Modification
Staff and Management Training
Operational Review and Analysis
Departmental Setup or Restructure
Customer Service Training
BIRDS EYE VIEW
Achieve Your RevPar Goals
Birds thrive despite changes in their environment. Being able to spot trends and respond early allows us to make sure you are always one step ahead of competition.
Analyze and Develop Rate Strategy
Hire and Train Personnel
Evaluate Distribution Mix
Optimize Channel Performance
Create Friendly Reporting
Assistance with Forecasting and Budgeting
WINGS OF POSSIBILITIES
BRANDING AND MARKETING
It's time to spread your wings.
Eventually, all birds must leave the safety of the nest and become what they are meant to be.
Define Hotel Brand
Establish Compelling Story and Attributes
Create Mood Boards and Guidelines
Establish Best Practices for Customer Engagement
Copywriting: Website, Emails, Newsletter, Blogs
SOAR TO NEW HEIGHTS
Work Smarter Not Harder
The legendary early bird gets the worm for a reason. Our sales support and contacts will open doors to drive direct business through account development. Have no fear of falling, we will help you to start flying.
Sales Task Force
Empower, Coach and Support the sales team
Deep dive into Sales Analysis tools; Hoteligence and Demand 360
Determine Trade Show Participation
Execute the Sales Process for All Market Segments
SOP's for Sales and Catering