RE-SETTING IN A DISTRESSED MARKET
The Comeback From Coronavirus
Nightingale Hospitality is available to assist your staff in reopening your property. Our capable team will evaluate your operation from expenses to staffing. In addition we can design and create employee training materials, back of the house signage, guest facing branded information and conduct training for managers and staff.
OUR GOAL IS TO GET HOTELS OPEN AND MINIMIZE LOSS
EXPENSE AND OPERATIONAL AUDIT
Nightingale Hospitality will conduct a complete audit of all recurring expenses tied to operations, revenue, sales and technology systems. We will review staffing and revenue strategies and implement strategic initiatives so that your hotel property is positioned and ready for the next opportunity
CLEANING PRODUCTS AND PROTOCOL SOP’S
People will maintain a heightened sensitivity for proper cleaning practices in any space utilized by strangers, and they will inevitably judge your property on this.
Identify cleaning products and establish protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens.
Working with your vendors, distribution partners and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE.
BACK OF THE HOUSE SIGNAGE AND STAFF TRAINING
Building upon high standards of housekeeping and sanitization, the hotels goal is to provide the guest with peace of mind when staying at your hotel.
Employee Health Concerns
Health and Safety Signage- Reminding employees of the proper ways to wear and handle PPE
Covid-19 Training- Safety and sanitation protocols- Housekeeping, Food & Beverage and Public area attendants
Stations and floor markers
Social distancing has rapidly become a familiar term due to the COVID-19 pandemic. This practice is proven to be one of the most effective ways to reduce the spread of illnesses. We create proactive procedures and materials to provide safe environments for guests and staff. We evaluate contactless systems and operational protocols to get you up and running.
Front Desk Procedures
Food and Beverage
REVENUE, SALES AND MEETING SERVICES
It’s important to understand the strategies that will help reduce the overall impact of Covid-19 on your business. We have comprised dynamic sales and marketing programs that will establish procedures and training materials for your changing needs.
Outsourced, Remote Sales Team
Revenue Management Review and Optimization
Seating Capacities and Floor Plans
Remote Site Inspections
Meeting Room Signage
Local Listings Updates
RFP Profiles Updates
FAQs for Corporate Accounts
THE GUEST JOURNEY
From arrival to departure, creating a positive guest experience and yet maintaining the new safety protocols can be challenging for management and staff. Nightingale hospitality customizes procedures and training guidelines to assist your team.