When We Travel Again. The Benefits of Booking a Hotel Directly

As a traveler and someone who has worked in the hotel industry for years, I was always partial to booking directly with the hotel. I enjoyed the welcome notes and the priority check in and the occasional VIP status. But the benefits became clearer during the COVID-19 pandemic. Hotels took responsibility and were able to assist travelers with their cancellations, or changes to reservations that were booked directly. They were able to manage the guest’s requests and refund appr